Happily Welcoming New Clients!

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"Dr. Gordon,Thank you so much for everything you did for our beautiful and famous Blackberry. Everyone in the neighborhood knew her. We walked her off leash with all the trust in the world for the free spirited pack leader that she was. All dogs loved her. She was never aggressive to dogs or humans. She was so very intelligent and loving. A very peaceful dog. She is irreplaceable. I will miss her dearly. I know I fought so hard for her, doing as much as I could. I am thankful for the great deal that I learned from her and through this experience. She was the most loving and loyal dog. She gave us everything she had. From a 3 month old GS mix running around the streets of San Bernardino to the highest kill shelter in Devore, as a rescue, we saved her, but really, she saved us. My angel from heaven. I will never stop loving her. Thank you for giving me more precious time with her. It meant the world to me to give her dignity, love, and care during the end stages of her life. Thank you. I am forever grateful to you. RIP 6/16/2010-8/30/2024With love,"

Sandra E.

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